- Q1. What is the return policy?
You can place a return request within 7 days of delivery from the “My Orders” section on our website. Items must be unused, in original packaging, and in resalable condition.
- Q2. Do I need to contact customer service to process a return?
No. You can initiate returns or
cancellations directly from the website under “My Orders.”
- Q3. What is the refund timeline (TAT)?
Refunds are processed same days after the returned item is received and quality-checked.
- Q4. Can I exchange a part if I ordered the wrong one?
Yes, you can place a return and reorder the correct product.
- Q5. Are all products eligible for return?
Not all products are eligible for return. Return eligibility depends on the product and its condition. Products must be unused, unopened, and in their original packaging.